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Frequently Asked Questions

Home / Frequently Asked Questions

Frequently Asked Questions

How can I place an order?

The quickest way to place your order is online. You can also place your order by mail.

Can anyone order from your site?

We only sell to authorised implanters. If you are a pet owner wishing to microchip your pet you will need to go to your local vet. It is illegal to implant microchips within Australia without the required qualifications.

Do I need to start an account prior to placing my order?

No, you do not have to have an existing account with us to place your order. Simply place your order online or download our order form to place your order.

How will I know if my order was successful?

When placing your order online, you will be directed to our confirmation page which will display your order number. You will also receive an email confirming your order details.

Delivery

How much is delivery?

Delivery is a flat fee of $9.90 and includes insurance at no extra charge.

How long will delivery take?

We dispatch from our warehouse in Sydney, NSW. Delivery to all capital cities will take 2 -3 working days, all other areas will need to allow 3 – 5 working days for delivery.

Can I track my order?

Yes, all orders delivered via courier can be tracked online. Instructions are given via email when your order is dispatched.

Payment

How can I pay for my order?

We accept Visa, Mastercard or Direct Deposit.

Is your site secure?

Yes, our site is approved by the Commonwealth Bank of Australia and is secured by 256 bit encryption ensuring your information is safe and secure. During checkout you can tell our site is secure by the change in our web address from “http” to “https” and the little padlock displayed on the bottom right hand corner of your browser.

Pre-paid Pet Registration

What registration do you offer?

You can purchase microchips with lifetime pet registration to The Australasian Animal Registry

Who needs registration?

QLD, VIC and ACT implanters are required by law to include lifetime registration with a licensed registry such as The Australasian Animal Registry. SA, WA, NT and TAS can also purchase to add value to their microchipping service. AAR operates Australia wide and is a trusted pet registration service. Our Microchip & Rego Package is an ideal solution, taking care of your microchip and registration needs for one low price.

Do I need to have an account with AAR to buy?

No. Simply complete the forms supplied and AAR will automatically process your registration. The pet owner will also receive confirmation in the mail from AAR.

Do I have to pay extra for registration?

No. The registration fee is included in the price. Simply complete the form and send.

I implant in NSW do I need do buy registration?

No. NSW implanters need to register owner details on the NSW run registry, this is free. NSW implanters are required to enter details at www.petregistry.nsw.gov.au or by mailing details to their local council. We recommend you purchase ISO FDX-B Microchips

I implant in VIC/QLD/ACT, can I buy your microchips without registration?

Yes, but only if you already have arrangements with another licensed registry as you are required by law to include lifetime registration when implanting.

Microchips

Can your microchips be used in Australia?

Yes. Our microchips are approved for use Australia wide and comply with all Australian standards. You are required to use ISO FDX-B Microchips when implanting in Australia.

Will your microchips work with my scanner?

Yes. We guarantee our microchips will work with your current scanner.

What type of microchips do you sell?

Our microchips are ISO FDX-B and transmit at 134.2khz. ISO FDX-B microchips are the most commonly used microchips in Australia and meet all Australian standards.

I need 60 microchips, how many packs should I buy?

Our microchips are sold in packs of 10. So if you require 60, please purchase 6 packs of microchips.

Microchip Scanners

Do your scanners come with an Australian warranty?

Yes, all our scanners come with a full 12 month Australian warranty.

How can I be certain the scanner will read my chips?

If you are currently using a certain microchip type, have a look at the products information. If it states that it is an ISO FDXA, ISO FDXB or HDX then the RT100 will be able to read it.

What is the main type of microchip used today?

In Australia and in most part of the world the ISO FDXB microchip is mostly used. The RT100 is guaranteed to read all ISO FDXB microchip types.
  • OTHER PRODUCTS

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    • Mini-Microchips with AAR Lifetime Pet Registration
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    • Mini Microchips ISO FDX-B (pack of 10)
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      $46.20
  • $9.90 Flat Delivery Australia Wide

  • 2-5 Days Delivery from Sydney

  • All Major Payment Options:

  • LEARNING CENTRE

    • What is a Microchip?

      Learn about dog & cat microchips in australia

    • How to use our Microchips

      Step by step instructions for Authorised Implanters.

    • Specifications ISO FDX-B

      Technical information on the ISO FDX-B microchips we supply.

    + FIND MORE
  • What our clients are saying

    "Professional and always reliable. Have been using these microchips for many years now, easy to use and good quality."
    Dr J ConlinQLD Veterinarian
    "We have been buying our microchips from Oz Microchips for over a year now. Never any problems and always prompt."
    Craig & Stacey O'NeilNSW Breeder
    • sales@ozmicrochips.com.au
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    Product Range

    • ISO FDX-B Microchips (pack of 10)
    • Microchip with Pet Registration
    • Halo Microchip Scanner
    • Trovan LID 810BT

    Implanter Information

    • NSW – New South Wales
    • QLD – Queensland
    • VIC – Victoria
    • WA – Western Australia
    • SA – South Australia