Frequently Asked Questions | OzMicrochips

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Frequently Asked Questions

FAQ’s – Frequently Asked Questions

The quickest way to place your order is online. You can also place your order by fax, mail or by phone.
We only sell to authorised implanters. If you are a pet owner wishing to microchip your pet you will need to go to your local vet. It is illegal to implant microchips within Australia without the required qualifications.
No, you do not have to have an existing account with us to place your order. Simply place your order online or download our order form to place your order.
When placing your order online, you will be directed to our confirmation page which will display your order number. You will also receive an email confirming your order details.

 

Delivery

Delivery is a flat fee of $9.90 and includes insurance at no extra charge.
We dispatch from our warehouse in Sydney, NSW. Delivery to all capital cities will take 2 -3 working days, all other areas will need to allow 3 – 5 working days for delivery.
Yes, all orders delivered via courier can be tracked online. Instructions are given via email when your order is dispatched.

 

Payment

We accept Visa, Mastercard, Cheque or Direct Deposit.
Yes, our site is approved by the Commonwealth Bank of Australia and is secured by 256 bit encryption ensuring your information is safe and secure. During checkout you can tell our site is secure by the change in our web address from “http” to “https” and the little padlock displayed on the bottom right hand corner of your browser.

 

Pre-paid Pet Registration

You can purchase microchips with lifetime pet registration to The Australasian Animal Registry
QLD, VIC and ACT implanters are required by law to include lifetime registration with a licensed registry such as The Australasian Animal Registry. SA, WA, NT and TAS can also purchase to add value to their microchipping service. AAR operates Australia wide and is a trusted pet registration service. Our Microchip & Rego Package is an ideal solution, taking care of your microchip and registration needs for one low price.
No. Simply complete the forms supplied and AAR will automatically process your registration. The pet owner will also receive confirmation in the mail from AAR.
No. The registration fee is included in the price. Simply complete the form and send.
No. NSW implanters need to register owner details on the NSW run registry, this is free. NSW implanters are required to enter details at www.petregistry.nsw.gov.au or by mailing details to their local council. We recommend you purchase ISO FDX-B Microchips
Yes, but only if you already have arrangements with another licensed registry as you are required by law to include lifetime registration when implanting.

 

Microchips

Yes. Our microchips are approved for use Australia wide and comply with all Australian standards. You are required to use ISO FDX-B Microchips when implanting in Australia.
Yes. We guarantee our microchips will work with your current scanner.
Our microchips are ISO FDX-B and transmit at 134.2khz. ISO FDX-B microchips are the most commonly used microchips in Australia and meet all Australian standards.
Our microchips are sold in packs of 10. So if you require 60, please purchase 6 packs of microchips.

 

Microchip Scanners

Yes, all our scanners come with a full 12 month Australian warranty.
If you are currently using a certain microchip type, have a look at the products information. If it states that it is an ISO FDXA, ISO FDXB or HDX then the RT100 will be able to read it.
In Australia and in most part of the world the ISO FDXB microchip is mostly used. The RT100 is guaranteed to read all ISO FDXB microchip types.

  • $9 Flat Delivery Australia Wide
  • 2-5 Days Delivery from Sydney
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